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Home  > Warranty > 

1 Year Limited Warranty Statement

 Extent of Limited Warranty

1.       Broadway Gold Center warrants that Broadway Gold Center sold jewelry  will be free from defects in materials and workmanship for one year after the date of the purchase by the customer.

2.       These warranties are in addition to any applicable manufacturer's warranties.

3.       Broadway Gold Center specifically disclaims and excludes Jewelry not repaired by Broadway Gold Center.

4.       Jewelry abuse due to faulty usage by customer are specifically disclaimed and excluded under this warranty.

5.       The Broadway Gold Center limited warranty covers only those defects which arises as a result of normal and proper use of this product, and does not apply to any:

1.      Products found to be abused, altered or modified;

2.      Products found to be physically damaged;

3.      Improper or inadequate maintenance;

6.       Warranty date begins on original invoice date.

7.       Warranty void without receipt.

8.   This standard limited warranty does not include service, repair, or replacement to correct any damage caused by improper usage, accidental, disaster, misuse, abuse or modifications to the jewelry not approved in writing by Broadway Gold Center. All other express or implied warranties, including the implied warranty of merchantability and fitness for a particular purpose, are hereby disclaimed. Normal wear and tear are not covered. If product(s) are not in good working order as warranted, the sole and exclusive remedy shall be repair or replacement. In no event shall Broadway Gold Center be liable for any damages in excess of the purchase price of the product. This limitation applies to damages of any kind, including but not limited to, direct or indirect damages, lost profits, lost savings or other special, incidental, exemplary or consequential damages whether for breach of contract, tort or otherwise, or whether arising out of the use of or inability to use the product, even if Broadway Gold Center has been advised of the possibility of such damages or any claim by any other party. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may or may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

9.            Inspection of Product upon Receipt - You must notify Broadway Gold Center within 48hrs if any items found missing or damaged after you receive the jewelry  or accessories. Broadway Gold Center will not consider any claim for damaged or missing items more than 48hrs from the date of delivery.

Limitations of Warranty

1.        Broadway Gold Center MAKES NO OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO Broadway Gold Center JEWELRY S. Broadway Gold Center SPECIFICALLY DISCLAIMS AND EXCLUDES THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

2.       The remedies provided in this warranty are the customers sole and exclusive remedies.

3.       Broadway Gold Center shall not be liable for any failure to perform or delay in performing any of its obligations, when such failure to perform or delay in performing any of its obligations, when failure is due to circumstances beyond its reasonable control, including, but not limited to, acts of God, war, strike, flood, riot, fire, earthquake, lockout, late or nondelivery by suppliers, shortage or unavailability of materials, components, or transportation facilities, or any act or refusal to act, regulation, order, or intervention of any governmental authority.

4.        EXCEPT AS SET OUT HEREIN IN NO EVENT SHALL Broadway Gold Center BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

5.       This standard limited warranty does not include service, repair, or replacement to correct any damage caused by improper installation, improper connection with any peripheral, external electrical fault, accidental, disaster, misuse, abuse or modifications to the jewelry not approved in writing by Broadway Gold Center. All other express or implied warranties, including the implied warranty of merchantability and fitness for a particular purpose, are hereby disclaimed. Normal wear and tear are not covered. If product(s) are not in good working order as warranted, the sole and exclusive remedy shall be repair or replacement. In no event shall Broadway Gold Center be liable for any damages in excess of the purchase price of the product. This limitation applies to damages of any kind, including but not limited to, direct or indirect damages, lost profits, lost savings or other special, incidental, exemplary or consequential damages whether for breach of contract, tort or otherwise, or whether arising out of the use of or inability to use the product, even if Broadway Gold Center has been advised of the possibility of such damages or any claim by any other party. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may or may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

6.       This warranty may not be assigned, extended or otherwise transferred to a third party without the prior written consent of Broadway Gold Center.

7.       Accessories ( or components) Purchase - For accessories denoted Bulk or components sold separately, Broadway Gold Center warrants that such items will conform to their published specifications and will be free from defects in materials and workmanship for a period of twelve months from the date of original purchase. All others will carry first 30-day defective exchange only and subject to manufacturer's warranty thereafter. This limited warranty and any implied warranties including the warranties of merchantability and fitness for a particular purpose are limited in duration to a period of time set forth in each stated warranty. No other warranties apply. In no event shall Broadway Gold Center be liable for consequential damages for breach of warranty, including but not limited to lost profits or injury to reputation and good will.

8.       In no event shall Broadway Gold Center be liable for any lost data stored on Buyer's hard drive. Some states do not allow limitations on how long an implied warranty lasts or exclusion or limitation of consequential damages, so the above limitations or exclusions may not apply.

 

Returned Merchandise Policy

1.       All items warranted must be received by our Return Merchandise department before the last day of the warranty period.

2.       Prior to shipping merchandise for return the customer must acquire a Returned Merchandise Authorization (RMA) number from the Broadway Gold Center RMA department. All returned merchandise must be shipped freight prepaid by customer.

3.       The pre-approved RMA number must be visibly marked outside the shipping label and on the packing list.

4.       All returned merchandise must be accompanied by a copy of the original receipt with the name, address, and telephone number of the customer.

5.       All returned merchandise must be in original resalable condition with all original packing, .

6.       All returned items will be repaired. If repair is not feasible, Broadway Gold Center will replace the items if still under warranty. If identical replacement is not available Broadway Gold Center reserves the right to replace with comparable goods.

7.       All items returned after the warranty period has expired may be repaired at the customers cost if items are in repairable condition.

8.       Broadway Gold Center reserves the right to inspect and test all returned merchandise. There will be no replacements or exchanges if the returned product meets the manufacturer's specifications. Customers will be charged for testing products are found to have no problems or defects.

9.       All returned merchandise will be shipped back to customer via UPS ground delivery. Express shipping will be at an additional cost to the customer.

Refund Policy

1.       All refunds must be accompanied by original receipt and must be original resalable condition with all original packing manuals and.

2.   All items returned for refunds are subject to a fifteen (15) percent-restocking fee.

Warranty Procedures

If you suspect that your  or part purchased from Broadway Gold Center may be defective, you should call our technical support department at (800) 633-9575 with your invoice number to obtain a Return Materials Authorization (RMA) number. No parts or s will be accepted without an RMA number, and all parts or s must be returned in the original packing material and must include the original  and documentation to be covered under this limited warranty.

 

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